Certified Workplace Mediator – International Dispute Resolution & Risk Management Institute

Introduction

Certified Workplace Mediators (CWM) are dispute resolution experts who focus on resolving disputes in daily lives and workplaces. Having completed the relevant Course offered by the Academy of International Dispute Resolution & Professional Negotiation (AIDRN) and finished registration at IDRRMI, they specialize in handling disputes arising in the workplace, providing services to corporations of all business natures. This is to establish a harmonious working environment, enhance the overall performance of the enterprise and increase the efficiency and service quality of the staff.

The IDRRMI recognises the professional training courses organised and co-organised by the Academy of International Dispute Resolution and Professional Negotiation, including the following courses:

Professional Development in Workplace Mediation

The IDRRMI's Workplace Mediation is a 2-tiered (CWPM & CWPME) professional level to signify the experience and competence of our workplace mediators

Certified Workplace Mediator (CWPM)

CWPM is is the recognition of individuals who are competent to provide mediation service in the workplace setting. They are equipped with the knowledge that can effectively prevent and minimise workplace conflicts, regardless between internal colleagues or with clients of the business. Some training centre provides professional mediation training sessions and courses that would be beneficial for IAPM in the journey of pursuing international professional mediation development (For AIDRN courses in Professional Mediation).

Certified Workplace Mediation Management Expert (CWPME)

CWPMM have expertise in workplace mediation. Not only they have the skills, knowldege and experience in handling different types of workplace disputes, they are able to work on the case management services of the workplace mediation mechanism. They are the go-to-people to manage, setup effective system prevent, handle and disarm disputes in the workplace between colleagues or staff and clients.

IDRRMI's Mediation Professional Panel List

You may refer to the chart belong for a clear understanding of the requirement in each international mediation profession tier.

Application Method

Applicants shall apply to the Board of Directors of IDRRMI for approval within 1 year upon the notification of the result of the accreditation assessment. To maintain the professional quality of service and keep up with the most updated trends of the dispute at the workplace, after successful application, Certified Workplace Mediators (CWPMs) have to attain requirements of the Continuing Professional Development Scheme each year to be eligible for maintaining their qualification as IDRRMI Certified Workplace Mediators.

	Fee
Application Fee	HKD 500
Annual Fee	HKD 500

Renewal of Qualification

For the renewal of Certified Workplace Mediators, all individual CWPMs are required to submit the Renewal Application Form with the annual fee on or before 31st December of that year.

Any CWPM unable to renew their qualification by the designated date will be temporarily suspended. If they want to resume their CWPM status, they would be required to perform other remedial actions to the satisfaction of IDRRMI.